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Terms And Conditions
ORDERING
- Serious buyers only
- Orders are taken on a first come, first served basis
- All prices shown are in Malaysian Ringgit and exclude shipping (unless stated)
- Colors displayed online may differ from the actual depending on your monitor settings and photography
PAYMENT
- Upon receiving your order confirmation, I will mail you the invoice with the payment details according to the payment type that you have chosen and delivery charges.
- If you have yet received our confirmation mail within 24 hours, please email me at bownribbon {at} gmail {dot} com.
- Payment is to be made within 3 working days otherwise your order will be cancelled and you will be blacklisted.
- If you feel you are not able to make payment within 3 working days, please inform me before the 3 working days is due.
- Once payment is done, please send me the proof of the payment (i.e. Maybank / Paypal reference number/screenshot) so that I can verify the transaction.
SHIPPING
- All items will be sent by Pos Malaysia.
- Please note that I can only make 1-2 trips to the post office in a week as I have other commitments (the kids).
- I will send out your orders within 3-7 days as it depends on the customizations and the quantity of your order.
- Once your order is shipped out, I will provide you with the tracking number so that you can track the package yourself.
- PENINSULAR MALAYSIA
- Pos Laju (RM 8.00)
- Pos Ekspress envelope - Hairclips only (RM 3.50)
- COD - Subway, Jalan Cheng Lock (opposite Kota Raya)
- Shipping & handling charges for INTERNATIONAL orders:
- Singapore (Registered Mail) - S$ 4.00*
- International (registered Mail) - USD$ 5.00*
*Shipping charges listed are the minimum and may vary according to weight and dimension of the package.
RETURNS AND EXCHANGES
- All items will be checked prior to shipping for quality.Hence goods sold are NON RETURNABLE, NON RETURNABLE, NON EXCHANGEABLE.
- Bow N Ribbon will not be liable if your packaging were to be lost in mail or damaged during shipping.
PACKAGING
About Bow N Ribbon
I am a full time mother to 2 beautiful (but vain) daughters and an adorable baby boy. I know firsthand how expensive having a little girls is but how fun it is to doll them up.
I specialize in hand-made clippies, boutique hair-bows and ribbon sculptures. I only use quality ribbons and take great pride in my work in creating the best products for the little and ‘not so’ little girls out there.
Only a few pairs of each style are made – sometimes only one set is made to preserve its originality. Once the ribbon and bows are used up, they may not be restocked. Therefore, if you like a Clippie or hair bow, snap them up – they may not be available next time you visit us.
Since I am a mom too, I strive to keep the prices affordable! I’m also offering you the options to mix & match the clips so you won’t fell guilty of buying more than one. I want everyone to be able to dazzle up their little one without paying a fortune.
I can customize colour in most of my creations. Hair accessories can be customized to match outfits. I also accept bulk orders. Please do not hesitate to contact me at bownribbon {at } gmail { dot } com for more information.
Thanks for stopping by and Happy Shopping!
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