Terms And Conditions

  • Serious buyers only
  • Orders are taken on a first come, first served basis
  • All prices shown are in Malaysian Ringgit and exclude shipping (unless stated)
  • Colors displayed online may differ from the actual depending on your monitor settings and photography 


  • Upon receiving your order confirmation, I will mail you the invoice with the payment details according to the payment type that you have chosen and delivery charges.
  • If you have yet received our confirmation mail within 24 hours, please email me at bownribbon {at} gmail {dot} com.
  • Payment is to be made within 3 working days otherwise your order will be cancelled and you will be blacklisted.
  •  If you feel you are not able to make payment within 3 working days, please inform me before the 3 working days is due.
  • Once payment is done, please send me the proof of the payment (i.e. Maybank / Paypal reference number/screenshot) so that I can verify the transaction.

  • All items will be sent by Pos Malaysia.
  • Please note that I can only make 1-2 trips to the post office in a week as I have other commitments (the kids).
  • I will send out your orders within 3-7 days as it depends on the customizations and the quantity of your order.
  • Once your order is shipped out, I will provide you with the tracking number so that you can track the package yourself. 
    • Pos Laju (RM 8.00)
    • Pos Ekspress envelope - Hairclips only (RM 3.50)
    • COD - Subway, Jalan Cheng Lock (opposite Kota Raya)
  • Shipping & handling charges for INTERNATIONAL orders:
        • Singapore (Registered Mail) - S$ 4.00*
        • International (registered Mail) - USD$ 5.00* 
*Shipping charges listed are the minimum and may vary according to weight and dimension of the package. 


  • All items will be checked prior to shipping for quality.Hence goods sold are NON RETURNABLE, NON RETURNABLE, NON EXCHANGEABLE.
  • Bow N Ribbon will not be liable if your packaging were to be lost in mail or damaged during shipping.
  • All hair clips are sent with minimal packaging. 
  • PLEASE feel free to inform us if you would like to gift wrap (Additional charges apply) your hair clips. 

Gift Box

Handmade Gift Bag

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